Asus smart gesture (which controls functions of laptop touch pad) often stops working?
Question: Asus smart gesture (which controls functions of laptop touch pad) often stops working?
Smart gesture came with my Asus laptop. Sometimes, two finger scrolling and other touch pad features stop working and I suddenly can’t access smart gesture. It won’t even show up in windows search during these times.
It always starts working again after I restart my computer, but that is pretty inconvenient. Drivers relating to mouse/touch pad are up to date. Why might this be happening and what can I do to fix it?
(I’m using Windows 8.)
I have the same issue.. updating the driver did nothing of course. This is what support said:
Thank you for contacting ASUS Customer Service
My name is Stan and it’s my pleasure to help you with your problem.
For this issue,Please make sure you installed the latest smart gesture driver.
ASUS Smart Gesture (Touchpad Driver)
If still,please try to upgrade the BIOS,I suggest you use the winflash utility to update the BIOS in the windows mode. Please firstly download the winflash utility and the latest BIOS and unzip it, install the winflash utility, run it and then set the path to the BIOS, then flash. You can download the utility and the BIOS from the following website,I suggest you to use the second Global link to download them.
Winflash Version V2.41.1
BIOS version 209
Please make sure that the power not cut during the operation.
And please load BIOS default as follows. Please turn on the laptop. Press F2 as soon as you see ASUS logo to enter BIOS. Then press F9 to load BIOS default. Then save and exit and then reboot the laptop.
The BIOS flash procedure is now complete.
Welcome to refer Troubleshooting FAQ for ASUS products in ASUS
If you continue to experience issues in the future, please do not hesitate to contact us.
I haven’t tried updating the bios yet but I highly doubt it has any effect on the touchpad.
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